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Pre-contract information form

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Last updated: 26 October 2026. Buying is open; the order is completed on the payment screen.

Turkish consumer law notice

This page is an English translation of the Turkish page /on-bilgilendirme/, which is the original text and is written under Turkish law.

Seller details

Company name
VitrinAI Digital Studio

The seller's details are on the payment screen and on the invoice; they are not shown on this page.

Main characteristics of the service

Zıpır is a software service that turns a document into a video lesson with Turkish narration and subtitles. Every sentence on screen is a verbatim quote from the document and shows the page and line it comes from. Subscriptions are priced per finished video minute; revisions are not deducted from the minutes balance. Formats and scope are written on the pricing page.

Price (VAT included)

Studio: ₺990/month, 15 finished minutes a month (paying yearly, the yearly total is ₺9,504, ₺792 a month). Team: ₺3,490/month, 60 finished minutes a month (paying yearly, the yearly total is ₺33,504, ₺2,792 a month). VAT is included in all prices; for enterprise the price is custom. The total amount valid at the time of the order is shown in the order summary.

Method of payment

The price is paid by credit card or bank card through the authorised payment institution, at the start of the subscription period. The subscription renews automatically every period; the Buyer cancels at any time from the panel.

Performance and delivery

The service is digital; there is no physical delivery. Performance begins when the Buyer opens a panel account and uploads a document.

Right of withdrawal

The Buyer has the right of withdrawal within 14 days from the formation of the contract without giving a reason. However, under Distance Contracts Regulation art. 15(1)(ğ), in services performed instantly in the electronic environment and in intangible goods delivered instantly to the consumer, the right of withdrawal cannot be used, on condition of the consumer's consent and of being informed that they will lose the right of withdrawal; in Zıpır this exception applies when the production of the first video starts. Detail: cancellation and refund policy.

Complaint and appeal routes

The Buyer can apply, within the monetary limits announced by the Ministry of Trade, to the Consumer Arbitration Committee at their place of residence, and above this limit to the Consumer Court. Writing first to [email protected] is the fastest way.

Confirmation

Before confirming the order, the Buyer declares that they have read this pre-contract information form and the distance sales contract.