Privacy
What happens to your documents, who sees them, and how long they are kept.
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Do you train models with my documents?
No. Neither we nor the AI providers we use train models with customer data.
Where are my documents kept, and for how long?
Your documents, and what we make from them, are kept until you delete them. You delete in the panel. Other periods by type of record (such as sessions and usage logs) are listed on the privacy page.
Which companies does my document go to?
Your document is sent only to the processors needed to provide the service (hosting, the AI model, narration, email and error monitoring). The current list and the basis for the transfer are written on the privacy page and in the KVKK notice.
What if my document has sentences written like commands?
Sentences inside your document are not read as commands given to Zıpır; they are treated only as content to be narrated. Every sentence that appears on screen must be found in the document word for word, and this is checked by a second review.
How do I delete my data?
You delete a video on the video's page in the panel; the source file, the video and the other outputs of the video are removed. If you want to delete all your data, you delete your account. The copy in backups is removed within 7 days, as backups are replaced.
How do I use my rights under KVKK?
You can see and delete most of your data yourself in the panel. For other requests, the way to apply is written in the KVKK notice.
Other topics: Uploading documents, Length and quota, Payment and invoices, Errors and fixes, Account, Sharing. If you did not find the answer, write to the contact address in the footer.
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