Length and quota
How minutes are counted, when they renew, and what to do when they run short.
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How are minutes counted?
Only the length of a finished video is counted; the length of the document you upload, or the time a video waits for approval, is not.
The approval screen shows the estimated length of the video. When you approve, 10 percent more than that estimate is set aside. When the video is finished, the real length is deducted and the extra goes back to your account.
Revisions and frame edits do not use your minutes. If a video cannot be made because of a fault, the minutes set aside are returned in full and the video does not count against you.
Is there a free trial?
There is no public free trial at the moment. Opening an account is free and we ask for no card; to make a video you take a Studio or Team plan.
The plan minutes and prices are on the pricing page; each video is counted as finished minutes, according to the scene plan you approved.
How do I choose the target length?
When you upload a file, a target length box appears under the format choice: 1, 3, 5 or 10 minutes. The default is 3 minutes.
The scene plan is built for that length: a 1-minute video gets fewer scenes and a 10-minute video gets more. The estimated length on the approval screen is worked out from the target you chose; if the plan goes over the target, the video is pulled back under it, and if the document is short, it may come in under the target.
What does shortening mean? · The "How many minutes?" calculator
How many minutes do the Studio and Team plans give?
Studio gives 15 minutes of finished video a month and Team gives 60. Plan minutes renew at the end of the billing period.
You buy in the panel; the payment is taken in one step on the secure page of an authorised payment institution.
When do my minutes or videos renew?
On paid plans, your plan minutes renew when the billing period ends, and plan minutes you did not use do not carry over to the next period.
An extra-minutes pack is separate: it carries over for 24 months from the day you buy it. When your plan minutes run out, your pack minutes start to be used.
My minutes are not enough for this video
What you see in the panel: “You do not have enough minutes for this video”
“Needed … min / left … min / missing … min”
What happened: The estimated length of the video is more than the minutes left in your account. The video is not deleted and nothing is spent; it waits until you choose a way forward.
Why: The approval screen compares the minutes the video needs with the minutes left in your account. The difference is shown as "short" (eksik).
What to do: Choose one of four ways: shorten the video to the minutes you have left, make only the first parts, buy an extra-minutes pack, or upgrade your plan. A way that does not fit your plan cannot be chosen. When the payment completes, the video carries on from where it was by itself.
What does shortening mean? · The extra-minutes pack · The "How many minutes?" calculator
What does shortening a video mean?
The "shorten the video to … minutes" option on the approval screen fits the video into the minutes you have left by choosing fewer sentences from the document. The result comes out close to the target, though not second for second. In a shortened video every sentence is still a quote from its source.
If there are not enough minutes left even to shorten it, the panel says so and suggests an extra pack or a plan upgrade.
What does making only the first parts mean?
The "make only the first … parts" option turns the first parts of the document, from the start, into the video; the remaining parts are not in this video. You can make the rest as a separate video by uploading that part as its own file.
You can start at most 3 videos today
What you see in the panel: “Bugün en çok 3 video başlatabilirsin. Yeni video yarın 03.00’te (TSİ) açılır.”
What happened: You have reached the number of videos you can start in one day.
Why: This limit keeps the production capacity fair for everyone. The day changes at 03:00 Turkey time (UTC+3).
What to do: Wait for 03:00 the next day to start a new video. The videos that are being prepared are not affected, and you can keep watching them.
At most 2 videos can be prepared at the same time
What you see in the panel: “At most 2 videos can be made at the same time. Wait for one to finish or cancel one.”
What happened: You have two videos being prepared, and you could not start a new one.
Why: The number of videos running at the same time is limited so that videos are prepared quickly.
What to do: Start the new video when one of the videos being prepared finishes. If you do not want to wait, you can cancel one.
You have used up today's allowance
What you see in the panel: “Bugünlük kullanım hakkını doldurdun. Yeni video ve düzenleme gece 03.00’te (TSİ) yeniden açılır.”
What happened: You have used the share set aside for today; new videos and edits cannot be made.
Why: Every account has a daily share of use; this share caps the cost of the AI use.
What to do: Your allowance opens again at 03:00 Turkey time; until then you can watch and share your existing videos.
You have used your trial allowance
What you see in the panel: “Deneme hakkını kullandın: … saniyelik deneme videon hazırlandı. Yeni video için”
“Deneme hakkındaki … sahne planını kullandın.”
“Deneme hakkındaki … düzenlemeyi kullandın. Videon olduğu gibi duruyor; daha fazla düzenleme için”
What happened: One of the three allowances of the free trial has run out: 90 seconds of video in total, 3 scene plans, 10 edits.
Why: The trial is one-off and does not renew. The allowances belong to your email identity, not to the account.
What to do: Your finished video stays as it is. To go on, you choose a paid plan.
This scene plan is over the time left in your trial
What you see in the panel: “This scene plan is … seconds; your trial has … seconds left. You can shorten the plan”
What happened: The length of the scene plan is more than the seconds left in the trial; the video was not started.
Why: The total video length in the trial is limited; the seconds you spend are deducted, and this plan is over what is left.
What to do: Shorten the plan, or upload a shorter part of the document. If you like, you can move to a paid plan.
You have used this period's minutes
What you see in the panel: “Bu dönemin … dakikasını kullandın (…). Yeni video için dakikaların … günü yenilenir.”
“Revizyon ve kare düzenleme dakikandan düşmez.”
What happened: All of this period's minutes in your plan have been spent.
Why: Plan minutes renew at the end of the billing period.
What to do: Your minutes renew on the date shown in the panel; if you do not want to wait, you buy an extra-minutes pack or move to a bigger plan. You can still revise and edit frames in your existing videos.
Other topics: Uploading documents, Payment and invoices, Errors and fixes, Privacy, Account, Sharing. If you did not find the answer, write to the contact address in the footer.
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